Patient Reviews
Our team at Petroff Center, led by board-certified plastic surgeons Dr. Mark A. Petroff and Dr. Brian Scott, know what an important and impactful decision it can be to choose plastic surgery. Even more important is deciding on the correct plastic surgeon to perform each procedure. Dr. Petroff and Dr. Scott want all their patients to be well-informed and knowledgeable about their practice before making a firm decision. We have provided a complete list of all of our reviews and testimonials that allow everyone to have insight into our treatment process and what the potential experience could be like. We invite everyone considering plastic surgery to read through our reviews to make the most informed choice for their life-changing decision.
"My first encounter with Petroff Center was in 2011. As Mother of the Bride I wanted to look my best. Fast forward to 2024, I desired to have my face and neck improved for a more youthful appearance. Dr Petroff and staff provide a “First Class Experience.” I am a OR RN of 20 + years and most important to me was having the best surgeon and staff in an accredited surgery center. Dr Petroff is a gifted and talented world class surgeon. Patients are fortunate to have him practice here in the Pacific NW. Dr Petroff is humble in manner and good listener to his patients and their expectations. Staff from anesthesia, nurses and office are outstanding and the entire experience is well orchestrated and executed. For the best experience in achieving your desired expectations,I highly recommend Petroff Center!"
"Everyone is so wonderful. From Dr Scott, Christy the nurse, and all staff members are very patient and answer all of your questions. Very, very professional and accommodating."
"The nurses, support staff, and Dr. Petroff were amazing every step of the way, from my first appointment through facial surgery and beyond. Highly recommend The Petroff Center. In August of 2023, I had a brow lift with facelift done by Dr. Petroff. The outcome is fantastic. Not only am I a younger looking me, but the facelift reconstructed a scar on my face that I'd lived with for 10 years. In 2013, my ENT doctor discovered a tumor in my salivary gland. The tumor had to be surgically removed from my left parotid salivary gland. While the tumor removal was successful, it left a deep indentation on my face, just in front of my left ear; in addition, I developed a condition called Frey's Syndrome due to trauma to the auriculotemporal nerve. This means that when I ate, or even thought about food, I experienced intense gustatory sweating from the parotidectomy surgical scar. Basically, the nerve would produce moisture (sweat) on the facial scar when I was supposed to be salivating. Yikes! (Napkins came in very handy!) Well, the amazing miracle is that Dr. Petroff filled the scar indentation in front of my ear by recruting fat from my lower jawline. And, at the same time, he removed the area of skin and damagerd nerve that cause the Frey's Syndrome. I three months post facial surgery and I am so happy about having plastic surgery at the Petroff Center. I just wish I'd done it sooner!"
"Stunning results! Incredible experience! Painless facelift with amazing results. Best thing I’ve ever done. Thank you Dr Petroff and your amazing staff!"
"Dr Petroff is one of the top facial reconstructive surgeons in the country and why I chose to have him do a full face and neck lift; my results are complete perfection"
"Thank you so much Dr. Petroff. From the moment I walked into the Petroff Center I was so very completely taken care of by experienced, friendly, and competent staff. I found Dr. Petroff to be a very talented and brilliant plastic surgeon. The facelift I received made my kids say “Mom! You look 30 years younger!” (slight exaggeration). I received the best care and from the best doctor ever! Dr. Mark Petroff is a perfectionist. I look amazing and feel wonderful after only two weeks post surgery! The face and neck lift look very natural. Examples: Turkey neck – gone, I can feel my trachea; pixie ear gone, he gave me ear lobes; my high cheek bones are back along with my happy smile. After interviewing a number of surgeons Dr. Petroff was the only facial plastic surgeon would make an incision hidden inside the hairline. I was out in the public within four days when I was able to have dinner at a restaurant with my son. He listened to my concerns and preformed a scar revision from work left by another doctor years ago. I am so grateful to another plastic surgeon who recommended Dr. Petroff. He told me that Dr. Petroff is the best at facial surgery and would send his mother to him for a facelift. I took his advice and I am so thankful I did. Oh, and by the way, it was not that painful at all, just a bit uncomfortable. Go for it!"
"Buongiorno Dr. Petroff! Just four months have passed since your talented hands performed surgery, I am absolutely thrilled with the results. My Nefertiti neck has been restored, my face fresh and youthful, grazie mille Dr., thank you so very much! From our first meeting until I moved to Italy 7 weeks after surgery you and your staff met and exceeded my expectations, those that know me would say this is impossible to do. smile Thank you again, grazie tanto e arrivederci"
"Long Time Coming! - Just had my facelift yesterday, no problems. Dr. Petroff said he thinks I’m going to be pleased. Going back to the office today to have my dressings removed! Excited, no pain so far, just taking Extra Strength Tylenol. Everyone at the surgery center super, nursing staff and anesthesiologist!"
"I have spent most of my career in a helping profession and teaching others how to help. I teach the importance of self-care and the replenishing the mind, body, and spirit. Yet, I did not follow my own advice - for years - and it impacted my health and my appearance. I met Dr. Petroff when he performed the most beautiful rhinoplasty on my daughter and was immediately impressed with his professionalism, bedside manner, and skill. At the time, I was just so pleased my daughter was in safe hands. But he and his staff are infectious in their commitment to patients and to meaningful and thoughtful engagement with their patients. I took the plunge and decided, for my own wellbeing, I would invest in myself with the works - facelift, rhinoplasty, and whatever else Dr. Petroff would suggest. In our first meeting he listened with empathy, heard the meaning behind my words, and said no. He told me I didn't need "the works." He told me exactly what he would choose to help me look like a healthier, younger version of me. He told me he thought I looked sweet and he could make me look sweeter. It was not a line. He was turning down work to give me what I was really asking for. That is integrity. From the moment I said yes, his entire staff - from scheduling to nursing to accounting - were attentive, clear, informative, and thorough. I knew exactly what Dr. Petroff would do, how he would do it, and who would help him. His staff called regularly to schedule and confirm appointments. Those appointments were never cancelled and I was always seen on time. Even his anesthesiologist was sweet, well-informed, and pro-active. She called before surgery to review her plan, reiterated it the day of surgery, and followed it exactly. Surgery went perfectly and just as described. I followed their directions for my aftercare and relied on their workbook (yes, they give you a workbook to outline the surgery, procedures, recovery, and it even emphasize the emotional impact of the surgery and recovery process). I am two weeks out from surgery. I have had two ultrasound appointments to reduce swelling (heavenly), a makeup session to learn to cover bruising (licensed estheticians), my staples and stitches removed by two different nurses with the most steady and gentle hands ever, and regular check-ups with Dr. Petroff. I know that people who watch too much television about plastic surgery might think this is a vanity field. I know that for Dr. Petroff and his staff, this is not about vanity. They genuinely understand that how we look is a reflection of how we feel and how we feel is reflected in how we look. By honoring their clients, they honor the value of self care. And, I wish he was not so busy because, besides his surgical skills, if I could download his interviewing techniques and employee training and management principles, I would. The staff is remarkable - without exception. Thank you, thank you, thank you all!"
"I have spent most of my career in a helping profession and teaching others how to help. I teach the importance of self-care and the replenishing the mind, body, and spirit. Yet, I did not follow my own advice - for years - and it impacted my health and my appearance. I met Dr. Petroff when he performed the most beautiful rhinoplasty on my daughter and was immediately impressed with his professionalism, bedside manner, and skill. At the time, I was just so pleased my daughter was in safe hands. But he and his staff are infectious in their commitment to patients and to meaningful and thoughtful engagement with their patients. I took the plunge and decided, for my own wellbeing, I would invest in myself with the works - facelift, rhinoplasty, and whatever else Dr. Petroff would suggest. In our first meeting he listened with empathy, heard the meaning behind my words, and said no. He told me I didn't need "the works." He told me exactly what he would choose to help me look like a healthier, younger version of me. He told me he thought I looked sweet and he could make me look sweeter. It was not a line. He was turning down work to give me what I was really asking for. That is integrity. From the moment I said yes, his entire staff - from scheduling to nursing to accounting - were attentive, clear, informative, and thorough. I knew exactly what Dr. Petroff would do, how he would do it, and who would help him. His staff called regularly to schedule and confirm appointments. Those appointments were never cancelled and I was always seen on time. Even his anesthesiologist was sweet, well-informed, and pro-active. She called before surgery to review her plan, reiterated it the day of surgery, and followed it exactly. Surgery went perfectly and just as described. I followed their directions for my aftercare and relied on their workbook (yes, they give you a workbook to outline the surgery, procedures, recovery, and it even emphasize the emotional impact of the surgery and recovery process). I am two weeks out from surgery. I have had two ultrasound appointments to reduce swelling (heavenly), a makeup session to learn to cover bruising (licensed estheticians), my staples and stitches removed by two different nurses with the most steady and gentle hands ever, and regular check-ups with Dr. Petroff. I know that people who watch too much television about plastic surgery might think this is a vanity field. I know that for Dr. Petroff and his staff, this is not about vanity. They genuinely understand that how we look is a reflection of how we feel and how we feel is reflected in how we look. By honoring their clients, they honor the value of self care. And, I wish he was not so busy because, besides his surgical skills, if I could download his interviewing techniques and employee training and management principles, I would. The staff is remarkable - without exception. Thank you, thank you, thank you all!"
"Beginning to End, Facelift Journey - I have used the Realself platform to aide in my research, follow other people's stories and experiences and found it incredibly helpful, and in most cases, insightful. While this is a deeply personal journey, I felt compelled to "Pay it Forward" so to speak, by sharing mine as well. I will be adding photos and updates as things move along. I have not added details, yet, on the surgeon etc. as..."
"Dr. Petroff is meticulous! - Four months ago Dr. Petroff performed my lower facelift and chin implant surgery and in my opinion the experience and results are the finest possible.I’ve had 3 prior plastic surgeries mostly on a congenital body issue. Two of the surgeries successful, and one, a very bad experience. I’m knowledgeable of what can go right, or wrong, with a surgeon. I spent two years researching physicians to perform my facial surgery, consulting with four. I was scared because of my prior bad experience and this surgery was on my face. All the quotes varied only by a few hundred bucks. Why am I so impressed with Dr. Petroff?1) He’s only performs surgery from the neck up. Why would one trust their face to someone who ‘specializes’ in the whole body? How can you ‘specialize’ in everything?2) Dr. Petroff is a serious guy. He isn’t the cheer leader type that’s going to convince you that surgery will change your life. He’s re-assuring about what can be done, but he is not going to convince you to do it. He’s patient, kind, quiet and gentle. I think he prefers to under promise and over deliver. 3) His approach to anesthesia. This is at the top of my list. Do not be afraid of the twilight anesthesia. When he says “at times you’ll be awake but you won’t care”, he means it. It was so much easier to get out of my system. I felt great after. Not one unpleasant painful moment during the whole thing. I loved Jeannie his anesthesiologist and wished I could take her home.4) He consulted with me twice. No Problem. It’s a good thing too, because we decided to change the chin implant type. A decision I absolutely love. Don’t be afraid to talk to him. You must communicate what you are thinking.5) Dr. Petroff is meticulous in every way.His sutures: Tiny, meticulous and invisible in a month.His staff: You find a team of beautiful, kind gals who operate that office and operating room like a fine tuned Swiss watch. It was quickly notable how Dr. Petroff and this staff had thought of absolutely everything. The experience was so meticulous I actually mentioned it. They were appreciative that I noticed and confirmed, it is in fact, intentional. I loved them all and actually miss them now that it’s over. His office building: It beautiful! The furnishings are stunning! He has a separate waiting room for surgery patients and their family. It really puts you at ease. It’s clear that Dr. Petroff is a successful surgeon and I love that he chooses to reinvest back into his practice and appreciates beautiful surroundings. It tells me, beauty, is a high priority for him.6) Dr. Petroff sends you home with roses. Who does that? Not one surgeon ever before. A detail and cost not required, but chooses to do it anyway. I can’t say enough about Dr. Petroff and his staff. They do not disappoint! The results are so good!"
"Four months ago Dr. Petroff performed my lower facelift and chin implant surgery and in my opinion the experience and results are the finest possible.I’ve had 3 prior plastic surgeries mostly on a congenital body issue. Two of the surgeries successful, and one, a very bad experience. I’m knowledgeable of what can go right, or wrong, with a surgeon. I spent two years researching physicians to perform my facial surgery, consulting with four. I was scared because of my prior bad experience and this surgery was on my face. All the quotes varied only by a few hundred bucks. Why am I so impressed with Dr. Petroff?1) He’s only performs surgery from the neck up. Why would one trust their face to someone who ‘specializes’ in the whole body? How can you ‘specialize’ in everything?2) Dr. Petroff is a serious guy. He isn’t the cheer leader type that’s going to convince you that surgery will change your life. He’s re-assuring about what can be done, but he is not going to convince you to do it. He’s patient, kind, quiet and gentle. I think he prefers to under promise and over deliver. 3) His approach to anesthesia. This is at the top of my list. Do not be afraid of the twilight anesthesia. When he says “at times you’ll be awake but you won’t care”, he means it. It was so much easier to get out of my system. I felt great after. Not one unpleasant painful moment during the whole thing. I loved Jeannie his anesthesiologist and wished I could take her home.4) He consulted with me twice. No Problem. It’s a good thing too, because we decided to change the chin implant type. A decision I absolutely love. Don’t be afraid to talk to him. You must communicate what you are thinking.5) Dr. Petroff is meticulous in every way.His sutures: Tiny, meticulous and invisible in a month.His staff: You find a team of beautiful, kind gals who operate that office and operating room like a fine tuned Swiss watch. It was quickly notable how Dr. Petroff and this staff had thought of absolutely everything. The experience was so meticulous I actually mentioned it. They were appreciative that I noticed and confirmed, it is in fact, intentional. I loved them all and actually miss them now that it’s over. His office building: It beautiful! The furnishings are stunning! He has a separate waiting room for surgery patients and their family. It really puts you at ease. It’s clear that Dr. Petroff is a successful surgeon and I love that he chooses to reinvest back into his practice and appreciates beautiful surroundings. It tells me, beauty, is a high priority for him.6) Dr. Petroff sends you home with roses. Who does that? Not one surgeon ever before. A detail and cost not required, but chooses to do it anyway. I can’t say enough about Dr. Petroff and his staff. They do not disappoint! The results are so good!"
"I had a face lift by Doctor Petroff three years ago, and I looked twenty years younger. He is a master at what he does. I have since had Botox and fillers to maintain my new look, and am very satisfied. And the entire staff is wonderful."
"Dr. Petroff is meticulous! - Four months ago Dr. Petroff performed my lower facelift and chin implant surgery and in my opinion the experience and results are the finest possible.I’ve had 3 prior plastic surgeries mostly on a congenital body issue. Two of the surgeries successful, and one, a very bad experience. I’m knowledgeable of what can go right, or wrong, with a surgeon. I spent two years researching phy..."
"Dr Petroff is a genious with face"
"Relieved to hear facelift has lasted since 2007 and will not need to be reevaluated for two more years. Will schedule fillers and botox later this year."
"Ultherapy at 65 - Lake Oswego, OR - After reading some of the negative reviews regarding ultherapy I was very hesitant to do it and almost didn't. I have had a fraxel treatment in the past and had other laser treatments without harmful effects so I decided to cross my fingers and try it. I'm so glad I did. It has been 3 weeks and it looks like I had a lower face lift without going through surgery! My neck is so much tighter - the sagging skin under the chin is almost gone. The labial folds around my mouth are so diminished I may not even get the juvederm filler! The procedure under the neck was a little painful. I should have taken 2 pain pills before I had it done but only took one. However the pain lasts only a short time and the results were well worth it - far better than surgery! My cost was a package special that included juvederm, botox and a couple of chemical peels. I think the procedure without the extras was about $4000. However, if you're looking for a little tightening I would fully recommend this."
"After reading some of the negative reviews regarding ultherapy I was very hesitant to do it and almost didn't. I have had a fraxel treatment in the past and had other laser treatments without harmful effects so I decided to cross my fingers and try it. I'm so glad I did. It has been 3 weeks and it looks like I had a lower face lift without going through surgery! My neck is so much tighter - the sagging skin under the chin is almost gone. The labial folds around my mouth are so diminished I may not even get the juvederm filler! The procedure under the neck was a little painful. I should have taken 2 pain pills before I had it done but only took one. However the pain lasts only a short time and the results were well worth it - far better than surgery! My cost was a package special that included juvederm, botox and a couple of chemical peels. I think the procedure without the extras was about $4000. However, if you're looking for a little tightening I would fully recommend this."
"Ultherapy at 65 - Lake Oswego, OR - I trust Dr. Petroff completely. He did a facelift for me about 10 years ago. Its the best money I have ever spent. It still looks good. He had trained staff to do the ultherapy procedure. When they procedure first came out there was some trial and error. The procedure has been refined a great deal."
"Ultherapy at 65 - Lake Oswego, OR - I trust Dr. Petroff completely. He did a facelift for me about 10 years ago. Its the best money I have ever spent. It still looks good. He had trained staff to do the ultherapy procedure. When they procedure first came out there was some trial and error. The procedure has been refined a great deal."
"It has been 4 months since my facelift. I did not book to have my eyes done at the same time as I didn't know what to expect. Immediately after my facelift was completed, I was so pleased that I booked my eyes to be done 5 weeks later. I am VERY happy with both results and the attention and care I received from the entire Petroff staff. Thank you so much!"
"It's unfortunate to read other reviews that did not get the excellent results they had hoped. I, fortunately had a great experience with Dr Petroff and had a full face lift for around 16K. The results were great and the aftercare was wonderful. Many people, close to me, did not know I had plastic surgery but remarked that I looked more youthful. The result was natural and have lasted now 8 years. I also had two friends that had similar procedures with excellent results. I highly recommend his services and feel every penny was worth the results."
"It’s unfortunate to read other reviews that did not get the excellent results they had hoped. I, fortunately had a great experience with Dr Petroff and had a full face lift for around 16K. The results were great and the aftercare was wonderful. Many people, close to me, did not know I had plastic surgery but remarked that I looked more youthful. The result was natural and have lasted now 8 years. I also had two friends that had similar procedures with excellent results. I highly recommend his services and feel every penny was worth the results."
"Very professional. Did a great job explaining procedure, recovery, care afterwards. Fun and friendly to talk to. It has been 2 days since the laser procedure and all is going according to plan. Love this place!!! I had a full facelift 3 years ago and results are AMAZING!"
"I have known for years that I would pursue cosmetic surgery, probably since my early 40's. The moon & the stars had to line up perfectly and one day, when I was 62 , that happened. All the obticals in front of me resolved. It was time to decide to go forward or stop thinking about it.. My motivation was simple. I have always been physically fit, couldn't spend much time in the sun because I burned, never smoked, rarely drank, hardly ever drank through a straw so where did all those wrinkles come from? My parents were both good looking people but I got their wrinkle genes. 2 things helped me go forward: a very supportive husband (he did not push me to do this but said he would be my support) & the reflection in the mirror. We start our day looking in the mirror, pulling our sagging skin upwards or tugging on our brow. ( wow maybe that was the cause of my wrinkles). I started hearing "you look tired" way too often. I was not tired! Fast forward....... I spent months gathering info on who I wanted to help me . Everyone I chatted with came up with another name to google. One name stood out: Mark Petroff. He had performed a facelift on my girlfriend 15 years ago. She still looks great and she is 8 years older than myself. I have never forgotten his name and knew when I was ready he would be a contender. Our interview went well. Always take a friend or spouse so you can compare notes later. Dr. Petroff was a good listener and was able to clarify questions that came up later. My plan was always to have at least 3 different interviews for comparison. After our interview, both my husband & I did not feel the need to continue looking. We found the person we both felt confident in. The searching was done! My surgery was in May. I was impressed with all of the staff at the Petroff Center. They tend to every need, reduce the anxiety with explanations , expressions and a gentle touch. Dr. Petroff has employees to be proud of. I am almost a week post op and feel so good. (no heavy drugs on board either). A job well done Dr. Petroff!!!!"
"Dr Petroff is the best, I had a facelift 6 years ago, would I do it again, In a heart beat I would do it again. I look good and feel so much better. Each morning I look in the mirror, and say You're beautiful."
"Four weeks ago I had a facelift with under eye surgery. The results exceeded my expectations. I was back in my dance class after just two weeks and received comments like 'you look so pretty', 'rested' and 'young'. No one suspected I had surgery. I have no visible scars and can wear my hair up . I was worried about scaring because I have thin and delicate skin but even the bruising was minimal. Dr. Petroff is an artist, customizing every detail to the individual. If you are reading this review it is likely you are considering having a procedure. There is no reason to be afraid, I experienced only mild discomfort and the doctor and his staff were beside me every step. I felt respected, informed, and safe. I love the way I look but it is a deeper change as well. I feel stronger, more capable of making the right decisions for myself, regardless of the opinions of others. It was a great experience for me."
"I went to Dr. Petroff for a lower facelift. I live in Beverly Hills and Del Mar, CA. I could have gone local but selected Dr. Petroff for the procedure. I am very happy with the results and the entire process from the office setting, staff and Dr. Petroff himself. I recommend him 110%. I felt confident about every aspect. He and his staff are caring. The results look natural which is very important. I would do it again knowing what I know now !"
"I am one week out of surgery and can already appreciate the great artistry practiced by Dr. Petroff. I am so excited and can't wait to see myself when all of the swelling from my facelift is gone. This office is the epitome of caring, professionalism and feedback. Thank you, everyone at Petroff Center."
"I went to Dr. Petroff for a lower facelift. I live in Beverly Hills and Del Mar, CA.I could have gone local but selected Dr. Petroff for the procedure.I am very happy with the results and the entire process from the office setting, staff and Dr. Petroff himself. I recommend him 110%. I felt confident about every aspect.He and his staff are caring. The results look natural which is very important. I would do it again knowing what I know now !"
"I would describe Dr Petroff as very honest and exceedingly talented. I went to him after seeing the results of his work- facelift- on a friend. She looked so amazing that I could not stop staring at her! Magnificent! Cindy is also an ER nurse, so I trusted her decision to seek out the best in the area. I have had juvederm and botox treatments, both of which had a very positive outcome. When it comes time to seek other options Dr. Petroff will be my choice."
"face lift and fractional c o 2 laser treatment. - couldn't have had a better surgeon.. Positive Comments can't say enough positive about this dr.. he is so professional and caring."
"Deep Plane Face Lift - Oregon - It has been 2 weeks after the face-lift. My face feels Pulled back,, & VERY TIGHT. Neck is tight. I actually looked pulled back, even though the doctor indicated that deep plane lift do not result in pulled back look. His before & after pictures looked good. He has had 20 years of experience. I don't look like myself, & can't sleep well at night. I am scared I will have a permanent pulled back look. The doctor stated everything should relax over the next 2 to 3 months. I am VERY DISSAPOINTED!! Updated on 8 Jan 2011:I will wait 3 to 4 months & post my results. Hopefully everything will settle with time as indicated by oldnew.Updated on 22 Jul 2011:Hello all: It has now been 7 months now since my face lift. I am sooo better. My face has settled, & doesn't look tight anymore. In fact I had to get some fillers under my eyes (restalane) & Radiasse for my cheeks/nasolabial folds...to give me that "youthful look". I am 52, and people think I am in my late 20's. early 30's. Everything has settled nicely. Now after 7 months..I am "loving it". Finally!!! It does take time for everything to settle.Updated on 19 Jan 2015:I had my facelift in 2011. Everything has settled. Now I go in regularly for sculptra, radiesse, Botox etc. To keep myself looking as young as I feel. I feel like I'm thirty something, but am 56.... Yikes!! Time flies fast! I hope to continue aging gracefully, although wanting a natural graceful aging vs "Joan Rivers" look (God rest her soul). You must do your homework and look for highly qualified plastic surgeons with excellent reputations when it comes to surgery, vs a doctor trying to make "a fast buck". I am pleased with my outcome. For my face I went with a facial plastic surgeon."
"Deep Plane Face Lift - Oregon - Dr. Petroff is good & knows what he's doing. I was looking for results and he provided that for me. Yes, his bedside manner could have been better, but I was looking for the outcome. He doesn't do a lot of hand holding, but gets right down to it ( what else can you expect from a surgeon). He's not touchy freely, but knows his stuff. When I'm ready for a second face lift in 10 to 15 years, I hope he's still around to do my second facelift."
"Deep Plane Face Lift - Oregon - It has been 2 weeks after the face-lift. My face feels Pulled back,, & VERY TIGHT. Neck is tight. I actually looked pulled back, even though the doctor indicated that deep plane lift do not result in pulled back look. His before & after pictures looked good. He has had 20 years of experience. I don't look like myself, & can't sleep well at night. I am scared I will have a permanent pulled back look. The doctor stated everything should relax over the next 2 to 3 months. I am VERY DISSAPOINTED!! "
"Deep Plane Face Lift - Oregon - Dr. Petroff is good & knows what he's doing. I was looking for results and he provided that for me. Yes, his bedside manner could have been better, but I was looking for the outcome. He doesn't do a lot of hand holding, but gets right down to it ( what else can you expect from a surgeon). He's not touchy freely, but knows his stuff. When I'm ready for a second face lift in 10 to 15 years, I hope he's still around to do my second facelift."